Rachel Rapport
Founder and CEO
Executive Summary
Innovative Performance-focused Strategy Executive with 15+ years of experience in technology-driven business development and operational innovation. Known for leveraging negotiations and communications expertise to cut costs, increase profitability, and improve productivity. Motivational leader and mentor skilled in driving culture and organizational development initiatives that consistently deliver award-winning results.
Expertise Includes
Driving Company Culture
Organizational Development
Team Development
Business Development
Revenue Growth
Strategic Planning
Working with Executive Team
Lowering Overhead
HR Savvy
Social Media Marketing
Skills Include
Quickbooks Expert
Bookkeeping Expert
Microsoft Office Expert
Professional Experience
President | Prestige Management and Consulting – Reseda, CA 3/2010 – present
Craft business plans of up to $20M for startup and small businesses including projections, long range planning portfolios, investor presentation development, financial analysis and created better hiring practices.
CEO / Managing Member | RB Towing – Reseda, CA 8/2012 – 4/2017
Increased revenue by 33% by leading business development efforts that grew business by 52%.
Generated 13% revenue boost with largest customer by facilitating culture improvements that led to 92% increase in sales goal attainment.
Spearheaded employee experience program that increased employee retention by 27% and improved staff satisfaction.
Managed, trained, and mentored team of over 40 employees.
Drastically cut overhead expenses by overseeing all vendor and partner negotiations.
Association Manager | FLACARS (Florida Association of Licensed Repossessors) – FL 2/2012-4/2015
Executive Director | CALR (California Association of Licensed Repossessors) – CA 1/2011-12/2015
Director of Operations | H.A.R. Transport and Towing, Inc. – CA 2/2007-11/2012
Office Manager | Recovery Solutions – VA 6/2006-2/2007
Education
Bachelor of Science Business Administration, Minor: Music Business (Magna Cum Laude) | The State University of New York – Potsdam, New York
Honor Societies Include
Omicron Delta Kappa, Leadership Honor Society; Sigma Beta Delta, International Honor Society in Business; Phi Kappa Phi, Academic Honor Society
Community Engagement
Vice President of Development | Kol Tikvah – Woodland Hills, CA 7/2016 - 6/2018
Council Member | T-ROC (Towing and Recovery Oversight Council) CA Tow Truck Association 1/2016-6/2017
Committee Member | SPAC (Service Provider Advisory Committee) Auto Club of Southern CA 1/2015-6/2017
Treasurer | Kol Tikvah – Woodland Hills, CA 7/2014 - 6/2016
Director of Religious Practices | Kol Tikvah – Woodland Hills, CA 7/2012 - 6/2014